
Frequently Asked Questions
Quick answers to the most common questions before you order.
What is the delivery time?
Orders are processed within 1–5 business days. After dispatch, standard delivery normally takes 6–21 business days.
Will I receive tracking information?
Yes. Once your order has been dispatched, you will receive a shipping confirmation email with tracking information. Tracking may take a few business days to become active.
How do I choose the right size?
Please use the size guide shown on the product page and compare it with your body measurements. Shapewear sizing may differ from your usual clothing size.
Can I return my order?
Eligible bodysuits and shapewear may be returned within 15 days of delivery when unworn, unwashed and in their original condition with all tags, hygienic seals and liners attached.
Which products are Final Sale?
For hygiene reasons, bras, underwear, shaping panties, briefs, thongs, free gifts and items marked Final Sale are not eligible for return or exchange, except where mandatory consumer rights apply to defective, damaged or incorrect products.
Can items from the same order arrive separately?
Yes. Depending on availability and the fulfillment location, products may be shipped separately and may arrive on different dates with different tracking numbers.
How can I contact UNIKA?
You can contact our Customer Care team at contact@myunika.com. Please include your full name and order number when contacting us about an existing order.








